Customer Care

Since the beginning, M2 nGage Communications has stood behind its products, committed to providing high quality services at competitive prices, supported by superior customer service. Today, M2n Gage continues to provide unsurpassed live support from its corporate headquarters, 24 hours a day, seven days a week, every day of the year including holidays. When you call M2 nGage Communications you are connected with a M2nGage employee, in one of the many M2 nGage facilities.

Over 80% of M2 nGage callers reach a representative in less than one minute. M2 nGage firmly believes in making things easy for its customers. Its highly trained agents value your time and your business, so they always work quickly to address any concerns or issues. Friendly and courteous help is always just a toll-free call away.

M2nGage’s vision is focused on customer excellence and continued growth. M2 nGage prides itself on offering its customers world-class support, while continually planning for the future. As part of the continued effort to prepare for future growth, M2 nGage is always building new facilities to support it. For example, a new 24/7 NOC facility is opening soon at a M2 nGage facility located just outside Boston. This new location will be an additional NOC facility, as the current one will remain in service and based in the corporate headquarters location. This will provide true 24/7 redundant support to M2 nGage customers.